Workplace violence: dealing with alcohol fuelled aggression
October 23, 2014
Often in training sessions, learners ask us how they should deal with customers who are behaving aggressively and appear to Read More
Workplace violence: practical steps to a safe working environment
June 20, 2014
Jayne Simpson, Hill Dickinson: some practical tips and guidance on the steps that employers might take to protect their employees and, therefore, also avoid claims. Read More
Lone working: using technology in your strategy
May 8, 2014
Electronic lone worker systems can do a lot to improve the safety of lone workers. However it's important that they are used only as part of an overall lone worker strategy and not as a solution on their own. Read More
Violence at work: keeping your employees safe
May 7, 2014
Jayne Simpson, Hill Dickinson: Employers owe a duty to their employees to provide a safe working environment and this includes taking steps to protect them from acts of criminal violence in the workplace perpetrated by members of the public. Read More
Dealing with aggression in the workplace: five point plan
April 9, 2014
Suzy Lamplugh Trust director Rachel Griffin lists the five steps to take to deal with aggression in the workplace. Suzy Lamplugh Trust is sponsoring the lone working arena at Safety and Health Expo Read More
Assessing the Training Needs of Lone Workers
April 2, 2014
Nicole Vasquez, training consultant at Worthwhile Training, outlines the considerations that need to be taken when organising training for lone workers Read More
Summary: tackling violence against staff: best practice for retailers
March 18, 2014
Tackling violence against staff: best practice guidelines for retailers (2nd Edition 2014) was developed by members of the British Retail Consortium's Tackling Retail Violence Working Group with the intention of providing helpful advice to retailers to help protect their staff from violence, threatening behaviour and abuse against their staff. Read More
On the front line
February 12, 2014
Most of us who travel by train will never abuse, threaten or assault those who work on the railways. However, as in other service industries, railway employees are subject to very real risks of violence and aggression on a regular basis as Nicole Vazquez explains. Read More
How to create a personal safety policy
February 3, 2014
SHP Lone Worker Series, sponsored by People Safe: A personal safety policy is a written statement of intent that outlines what actions an organisation will undertake to fulfil its legal obligations towards managing personal safety risks to its staff. Read More
Self-employed to be exempt from health and safety law – are they really low risk?
January 29, 2014
In his speech to the Federation of Small Businesses this week, David Cameron announced that one million self-employed people will be completely exempt from health and safety law when the Deregulation Bill comes into force. Read More
